Placing an Order with Bubble Goods is easy! That said, here are some commonly asked questions about placing an order.
How long before my order arrives?
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Most orders ship within two business days of receiving your order. However, some Makers follow unique delivery schedules due to their small batch process, resulting in longer than expected delivery times; you can always view your tracking for the most up-to-date information. The maker's with unique delivery schedules will have this noted on their item's product page.
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- Where do you ship?
- Bubble Goods ships everywhere in the Continental US.
- Why do orders come in multiple shipments?
- Bubble Goods is a Marketplace with independent Makers. Makers will ship directly to you.
- How are perishable items shipped?
- Items requiring refrigeration are shipped with cold packs provided by the Maker. Items that don't require refrigeration will ship with regular mail.
- Can I edit the items in my order?
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Once you submit your order, we're unable to make changes. However, you're more than welcome to place another order with Bubble Goods.
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- How can I change my delivery address?
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We aim to accommodate address changes requested after order checkout as much as possible. However, because our makers prepare orders for shipment within 2 business days, we kindly ask that address change requests be submitted ASAP. This gives adequate time to relay updates before your curated food parcel ships out.To request an order address change, simply reach out to our Customer Experience Team at support@bubblegoods.com
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Questions? Just reach out to our customer support team via support@bubblegoods.com. We're always happy to help!
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