Missing Items:
If you ordered multiple items from different Makers, you’ll receive multiple packages as Bubble Goods products ship directly from the Maker. However, if its been over seven business days and you still haven’t received an item, email us at support@bubblegoods.com with your order number and which item(s) you’re missing. Our customer care team will take care of this for you.
Order Damage:
If an order arrives with damage, we will be sure to get that taken care of for you immediately. Please take pictures showing the damaged item and any shipping containers or packaging.
Once you have the photos, contact support@bubblegoods.com with photos so we can address the situation.
Incorrect Item:
If something about your order or item is incorrect, please contact support@bubblegoods.com. Our customer care team will address the situation immediately.
If you still have questions for our team, please reach out to us at support@bubblegoods.com and we'll help you find a resolution.
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