Post Shipment FAQ's

Bubble Goods offers fast and easy shipping. Below are some commonly asked questions related to shipping and tracking post-shipment on Bubble Goods orders. 

• My tracking hasn't moved yet. What should I do?

Tracking typically updates once the shipping carrier scans your package into their system. It may take a day or two to initially update if you try to track it right after ordering. From then on, you should see regular scans and can follow your package each step of the way until it reaches your doorstep.

Please allow 2 business days before reaching out. This should give time for the courier to scan the package. 

• Why do orders come in multiple shipments?

If your order contains a variety of products from multiple different maker, your items may be shipped at different times. Each item is shipped separately from each vendor you’ve purchased from. Rest assured, you are only charged one combined shipping fee for all the items in your order. When purchasing $80 or more, you'll even qualify for free shipping on all items in your order.

• The products I ordered are perishable. How will they arrive to me?

If the products you ordered are perishable or frozen/refrigerated, they will be shipped with extra care and protection. The order will be shipped with minimum 2-days shipping and be packed with ice packs and/or dry ice to ensure it is delivered fresh to you upon arrival. 

• What if I entered my address incorrectly after my order ships and the delivery fails?

If this happens, it's likely your order will be returned to the maker. Please reach out to us at [e-mail] so we can properly address this situation. 

It's important to note that you will receive a shipping notification for each shipment in your order.

If you still have questions for our team, please reach out to us at [e-mail] and we'll help you find a resolution.