Something not quite right with your order? Our Support team is here to help. We’ll review the situation and work to take care of it as quickly as possible.
Missing, Damaged, or Wrong Item?
Please contact our Support team at hello@bubblegoods.com and include:
- Your order number
- Details about the issue, including the affected item and brand name
- Photos of the item and outer shipping packaging
Our team will review the issue and work to take care of it as quickly as possible.
Returns & Exchanges Policy
Due to food safety regulations, we are unable to accept returns or exchanges on our products. However, if there’s an issue with your order, please contact our Support team so we can review the situation and determine how we can help.
Refunds
If a refund is issued, it will be returned to the original payment method used for the order.
- Credit or debit card: The refund will be credited back to the card used for the purchase. Debit card refunds typically take 3–5 business days.
- PayPal: The refund will be returned to the PayPal account used for the purchase.
- Bubble Goods gift card: Any amount originally paid with a Bubble Goods gift card will be refunded to a new gift card sent by email. Gift card refunds do not expire.
- Gift card + credit card: The amount paid by credit card will be refunded to the card, while the remaining amount will be refunded to a new Bubble Goods gift card sent by email.