Customer Experience
Subscribe & Save lets customers schedule recurring orders at 7-15% off.
Customers choose frequency (every 2, 4, 6, 8 weeks) and can skip, pause, or cancel anytime.
Bubble Goods handles all subscription customer service, enabling you to focus on product quality and fulfillment.
Fulfillment
Shipping for Subscription orders works the same as regular orders:
- Keep inventory accurate and up to date
- Ship within 2 business days of order confirmation
- Deliver what keeps shoppers coming back: fresh product, secure packaging, premium presentation
What You Earn
You receive your full commission on every subscription order, same as one-time purchases.
Bubble Goods funds 100% of the discount at launch.
- If this changes, you'll get advanced notice and can opt out.
Example: $50 product, 10% subscription discount, Connect+ Plan
| Purchase Type | You Receive | Customer Pays |
|---|---|---|
| One-time | $37.50 (75%) | $50.00 |
Subscription (10% discount) | $37.50 (75%) | $45.00 |
How Products Are Selected
To select products for enrollment into our Subscribe & Save program, we evaluate:
- Product pricing and pack sizes
- Repeat customer purchase rate
- Customer reviews
- Fulfillment Quality (2-day SLA compliance, damages).
Bubble Goods determines the discount rate (7-15%) based on product pricing.
Requirements to Remain in Program
- Ship within 2-day SLA
- Keep damage/refund rates low
- Maintain accurate inventory
- Connect+ plan required for new participants
Program Terms
- 30 days advanced notice to sellers before any changes to subscription program
- Seller able to opt out if program terms change
Questions?
Contact support@bubblegoods.com